FAQ

1.WHEN WILL YOU SHIP MY ITEMS ?

All items are subject to a handling period  before they are dispatched. 99% of orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped.

2.WHEN WILL I RECEIVE MY ITEM(S) ?

For our retail and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.

3.WHERE ARE MY ITEMS COMING FROM ?

Although our fulfillment  house is located in America, some of our speciality items are located in other countries  such as Australia, Germany, United Kingdom and China.

4.WILL MY ITEMS BE SENT IN ONE PACKAGE ?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.